Delivery & Returns
DELIVERY
Please Note: these are approximate delivery times taking into account various factors. Generally our delivery is quite speedy although we suggest ordering in advance to ensure on time delivery
| Country | Delivery Information | Delivery Cost |
| Ireland | Approx 2-4 working days. | €5.49 |
| Northern Ireland |
|
£7 |
| UK* | Approx 3-5 working days. |
£7 |
| Europe | Approx 5-7 working days. | €15 |
| USA & Canada | Approx 5-10 working days. | €15 |
| Australia | Approx 10-16 working days. | €15 |
| Rest of World | €20 |
*Rates may vary for some regions.
(Shipping times may be longer during site wide promotions such as Black Friday and the festive period. For Example for Ireland, please allow 5-10 business days during these periods. Other regions will be longer also. Extreme weather conditions may also cause delays in shipping timeframes due to the couriers limiting operations.)
RETURNS POLICY
|
RETURN ADDRESS: Virgo Boutique, Greenway Business Park Ardagh, V42 PC95 Co. Limerick Ireland |
Our returns are going paperless and you will now need to register your return via our online portal: www.virgo-boutique.com/apps/returns
Please ensure you complete the returns form within our returns portal in order to receive your return label barcode (no printer needed). Take your package to your nearest Post Office drop off point they will scan the barcode and add the return label to your package. We will process your return upon receiving your parcel, and will issue a full refund to the medium of which you selected: original payment method or issue your store credit. Please allow 14 days for a refund to show on your bank statement.
The cost of returning the goods is incurred by the customer and deducted from your final refund amount.
Items are couriered / posted to our customers- while every effort will be made to ensure that these items arrive to you in perfect condition- wrinkles in the item are not deemed a flaw.
UK RETURNS
- Please return to the above Irish Address and complete the returns form enclosed with your order. Please note our returns portal is only available to customers in Ireland. Please ensure that you have completed customs form CN22 for goods under €270 and form CN23 for goods valued over €270.