Delivery & Returns

DELIVERY

Please Note: these are approximate delivery times taking into account various factors. Generally our delivery is quite speedy although we suggest ordering in advance to ensure on time delivery

Delivery within Ireland approx. 2- 4 working days - €3.95

Delivery to UK approx. 3-5 working days - €5.95

Delivery to Europe approx. 5-7 working days - €12

Delivery to USA/Canada approx. 5-10 working days - €15

Delivery to Australia approx. 10-15 working days - €15

 

RETURNS POLICY

RETURN ADDRESS:

Virgo Boutique,

Farran,

Ardagh,

Co. Limerick.

Ireland

If you are not completely satisfied with your purchase, simply return the item or items to us in their original unworn condition within 10 working days of receipt. Please ensure you complete the returns form with your order We will issue a full refund excluding delivery charges on receipt. It is your responsibility to ensure that deliveries are returned to us. 

If your purchase has a fault we have got to be notified upon receiving your order - Any flawed - faulty item reported after this period will not be accepted

Items are couriered / posted to our customers- while every effort will be made to ensure that these items arrive to you in perfect condition- wrinkles in the item are not deemed a flaw. 

If you need to cancel your order you need to email support@lovevirgo.com within 12 hours of placing your order, otherwise orders cannot be canceled once dispatched.

We will process your return upon receiving your parcel.
Please allow 28 working days for a refund to show on your bank statement.


Please Note:

 

  • You have 10 working days from receipt of the item to return it to us.
  • The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  • The cost of returning the item to us is your responsibility unless the item is faulty or you have received an incorrect order please email us.
  • Don't forget to complete the returns form with your order.

FREQUENTLY ASKED QUESTIONS